SAN FRANCISCO: WhatsApp announced Monday (Jun 16) it will introduce its boldest advertising features yet, marking a significant shift for the messaging platform that has largely remained ad-free since its launch.
The move is a sensitive one for WhatsApp, whose chief firmly denied a report in 2023 that said the Meta-owned app was exploring advertisements as it sought to boost revenue.
Unlike Facebook, Instagram, and other social platforms, WhatsApp has maintained minimal advertising since Meta acquired it in 2014.
Users and regulators have kept a close watch on whether the social media giant would seek to monetise an app that was primarily used to chat with friends and family, and was appreciated for its privacy.
Until now, the platform’s advertising consisted primarily of WhatsApp Business promotional messages to opted-in customers and some limited Status ad testing in select markets.
The messaging app has no display ads in chat feeds or conversations.
The company said it will roll out three new monetisation features exclusively within its Updates tab, which houses both Channels and Status features used by 1.5 billion people daily and became widely available last year.
The company stressed that users who only use WhatsApp for personal messaging will see no changes to their experience, as all new features are confined to the Updates tab that can be deactivated in the settings.
“We’ve been talking about our plans to build a business that does not interrupt your personal chats for years and we believe the Updates tab is the right place for these new features to work,” WhatsApp said.
The new features include paid channel subscriptions, promoted channels in the Discovery directory, and advertisements within Status, WhatsApp’s version of Instagram Stories.
